Public Storage Representative

3 weeks ago


Plano, Texas, United States Public Storage Full time
Customer Service Representative

Public Storage is seeking a dedicated Customer Service Representative to join our team. As a critical member of our customer-facing team, you will be responsible for providing exceptional customer experiences and resolving complex issues in a timely and professional manner.

Main Responsibilities
  • Deliver outstanding customer service and support via various communication channels.
  • Work collaboratively with customers and management to resolve issues and address concerns.
  • Utilize strong analytical and problem-solving skills to research and resolve complex customer inquiries and requests.
  • Maintain accurate records and documentation, leveraging expertise in Microsoft applications.
Required Skills
  • High school diploma or equivalent required; bachelor's degree preferred.
  • 3+ years of business-to-business customer service experience, preferably in the self-storage industry.
  • Strong analytical, organizational, and problem-solving skills, with the ability to multitask and prioritize tasks effectively.
Salary and Benefits

We offer a competitive salary range of $70,000 - $90,000 per year, depending on experience, plus benefits and opportunities for growth and development. Our office is based in Plano, TX, with flexible remote work options available.



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