Electronics Store Team Lead Position
1 week ago
At uBreakiFix, we are committed to providing exceptional customer service and delivering high-quality repair solutions. As a Store Manager at our electronic repair shop, you will play a critical role in leading our team to success.
About the RoleWe are seeking an experienced and skilled Store Manager to oversee store operations, manage staff, and ensure excellent customer satisfaction. If you have a passion for leadership, customer service, and problem-solving, this could be the perfect opportunity for you.
Key Responsibilities- Manage store staff, including hiring, training, and performance evaluation
- Ensure timely and efficient repair of customer devices while maintaining quality standards
- Meet or exceed monthly sales/profit goals through effective management of employee hours, workflow, and inventory
- Maintain accurate records of customer information and real-time status of each repair using our point-of-sale system
- Schedule and approve store and mobile technicians as needed
- Proven leadership/supervisory experience with a track record of achieving sales goals
- Excellent customer service skills and ability to communicate effectively with customers
- Strong technical, problem-solving, and analytical skills, with the ability to explain complex issues in simple terms
- Ability to work flexible hours, including weekends and holidays, and maintain a positive work environment
- Valid Driver's License and ability to pass driving, drug, and background screening
- Competitive salary: $55,000 - $65,000 per year, depending on experience and qualifications
- Medical, dental, and vision benefits
- 401K retirement plan
- Paid sick days and vacation days
- Bonuses and commissions based on performance
In return for your hard work and dedication, you will enjoy a competitive compensation package and opportunities for growth and development within our organization.
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