Retail Store Operations Leader

4 days ago


Nanuet, New York, United States Michael's Inc Full time

Job Overview:

The Retail Manager Replenishment Manager plays a critical role in driving sales growth, improving customer satisfaction, and maintaining a well-stocked and visually appealing store environment.

Key Performance Indicators (KPIs):

  • Meet or exceed sales targets.
  • Improve customer satisfaction ratings.
  • Maintain a clean and organized store environment.

Responsibilities:

  • Assist the Store Manager in leading the team to achieve sales targets and improve customer satisfaction.
  • Manage the truck process and lead the team to meet standards, achieve KPIs, and manage team performance.
  • Execute and support planogram processes (POGs) to standard.
  • Serve as Manager on Duty (MOD) and maintain seasonal sets and feature spaces to visual merchandising standards.

Required Skills:

  • Retail merchandising and customer service experience preferred.
  • Able to remain standing for long periods, move throughout the store, and perform regular bending, lifting, carrying, reaching, and stretching.

Benefits:

  • A competitive salary range of $17.50 - $23.00 per hour.
  • Ongoing training and development opportunities.
  • A comprehensive benefits package, including health insurance, paid time off, and tuition assistance.

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