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Automotive Lead Technician
2 months ago
Bridgestone Retail Operations (BSRO) is a leading provider of tire and auto service solutions in North America, employing over 22,000 teammates across the continent. With a network of more than 2,200 company-owned stores, including Firestone Complete Auto Care, Tires Plus, and Wheel Works locations, BSRO is a dynamic and growing organization that offers a wide range of career opportunities.
At Bridgestone Retail Operations, we believe in the importance of our teammates and strive to provide a supportive and inclusive work environment that allows individuals to grow and develop their skills. We offer competitive pay, formal training, performance incentives, paid vacation and holidays, and a 401(k) plan to help our teammates build towards their future.
Position SummaryThe Lead Technician position is a key role in our team, requiring a high level of technical expertise and leadership skills to diagnose and repair complex automotive systems. As a Lead Technician, you will be responsible for mentoring and training junior technicians, ensuring that our customers receive exceptional service and satisfaction.
Our technicians enjoy a performance-based compensation model known as flat-rate pay, which rewards our skilled professionals with a predetermined amount for each eligible task. This system fosters a culture of efficiency and swift task accomplishment, ensuring that our technicians are fairly rewarded for their expertise and dedication.
Responsibilities- Diagnose and repair complex automotive systems, including brake and hydraulic, exhaust, primary and/or advanced fuel ignition and electrical, suspension and alignment, air conditioning and computer systems.
- Provide clear and concise explanations of technical diagnoses and needed repairs to non-mechanical individuals.
- Stay current with rapidly changing automotive technology through continuous paid formal training.
- Assist and train technicians/mechanics in performing technical activities.
- Maintain a valid automobile driver's license at all times and be able to drive customer and company vehicles.
- Meet the minimum 5 years of automotive repair experience, completion of Vocational-Technical School program in a related field, or demonstrated skills via third-party certificates/assessment.
- A.S.E. certification in at least 5 (five) of A1-A8 (L1 can be one of the five) is required.
- Maintain Federal, State, and Local certification/license where applicable.
- Ability to communicate technical information to non-technical people.
- Reading, writing, and math skills.
We offer a comprehensive benefits package that includes health benefits, paid vacation and holidays, on-the-job training, and a 401(k) match. Our teammates also have access to a tuition reimbursement program, on-demand pay, and vision and dental coverage.
Our Values Give Back To You- Professional Development: We provide resources to help our teammates level up in their careers.
- Community & Involvement: We work with our local communities and give back where we can.
- Integrity & Teamwork: We pride ourselves on working together as a family and doing things right.
Bridgestone Retail Operations is an Equal Employment Opportunity / Affirmative Action employer. We consider all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity, and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state, or local law.
