Customer Success Manager

3 weeks ago


Pompano Beach, Florida, United States Greentech Renewables Full time
Job Title

Account/Project Manager

Location

Nationwide, USA

Job Type

Full-time

Description

We are seeking an experienced Account/Project Manager to join our team, responsible for managing multiple customers' books of business, ensuring customer satisfaction, and providing sales support. This role involves proactive customer account management, writing up customer orders, engaging in pricing and availability discussions, creating processes and strategies to help customers stay organized and informed, and providing insight into purchasing decisions for the Company team based on conversations with customers and a well-established customer relationship.

Responsibilities
  • Manage customer relationships to ensure consistently positive experiences.
  • Write up customer orders and engage in pricing and availability discussions.
  • Create processes and strategies to help customers stay organized and informed.
  • Provide insight into purchasing decisions for the Company team based on conversations with customers.
Requirements

To be successful in this role, you will need:

  • Previous customer service and/or administrative experience (1+ years strongly preferred)
  • Computer proficiency
  • Demonstrated ability to provide high level of customer service and handle multiple priorities at once
Salary

The estimated salary for this position is $70,000 - $90,000 per year, depending on location and experience.



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