Operations Manager
4 weeks ago
The Operations Manager is a key member of the Topgolf team, responsible for providing behind-the-scenes support to ensure the smooth operation of our venues. This role requires a high level of organization, communication, and problem-solving skills to manage administrative functions, human resources, and accounting responsibilities.
Key Responsibilities- Administrative Support
- Manage and execute administrative functions to ensure efficient venue operations
- Provide support to the HR and Payroll teams
- Process bi-weekly payroll and invoices for payment
- Human Resources
- Function as site liaison for HR and Associate Relations issues
- Ensure consistency with and compliance to federal and state employment regulations
- Administer HR and Payroll systems
- Financial Management
- Provide financial support through petty cash handling, safe counts, change orders, and daily cash reconciliations
- Administer Associate tips
- Team Management
- Supervise a team of Admins in providing best-in-class service to the Topgolf team
- Coach and develop the Admin team and drive engagement
- Communication and Collaboration
- Demonstrate Topgolf's Core Values: Fun, One Team, Excellence, Edgy Spirit, and Caring
- Maximize profit and revenue
- Education
- High school diploma or equivalent
- Experience
- 2+ years of experience working in an office environment in a similar role
- 1+ year of experience performing in HR or Payroll function
- Skills
- Excellent communication, prioritization, time-management, and organization skills
- Proficiency in MS Office products (Word, Excel, Outlook)
- Energy and enthusiasm
- Ability to work on a team
- A high level of self-awareness, receptivity to change, and integrity
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