Fitness Professional

2 weeks ago


Grand Rapids, Michigan, United States MVP SPORTSCLUBS Full time
About the Position

The Fitness Trainer is a key member of our team at MVP Sports Clubs, responsible for delivering exceptional member experiences through personalized training, group fitness classes, and ongoing support. As a Fitness Trainer, you will be the face of our fitness department, ensuring that every member feels welcome, motivated, and inspired to reach their fitness goals.

Responsibilities
  • Develop and deliver customized training programs for members, focusing on their unique needs and goals.
  • Lead group fitness classes, creating engaging and challenging workouts that cater to diverse fitness levels.
  • Provide ongoing support and guidance to members, helping them stay motivated and accountable throughout their fitness journey.
  • Collaborate with the Fitness Manager to achieve revenue goals and key performance indicators.
  • Ensure the fitness floor is clean, safe, and well-maintained, adhering to our high standards of quality and customer service.
  • Resolve member issues promptly and professionally, providing exceptional customer service and ensuring a positive experience for all.
  • Manage daily work schedules, utilizing our MVP Scheduler program to optimize training sessions, client check-ins, and floor shifts.
  • Participate in regular Fitness Staff meetings, sales training, and continuing education exercises to stay up-to-date with industry trends and best practices.
  • Maintain a neat and professional appearance, adhering to our uniform policy and representing MVP Sports Clubs with pride.
Requirements
  • College degree preferred, preferably in a fitness-related field.
  • Certification through a reputable organization (e.g., NASM, ACE, NCFS) is required within 3 months of hire date.
  • Minimum of two years of customer service-related experience, with a focus on sales and customer engagement.
  • Group Exercise instruction experience is a plus.
  • Current CPR and First Aid Certification is a must.
  • Excellent communication and leadership skills, with the ability to motivate and inspire a team.
  • Computer skills, including proficiency in our MVP Scheduler program.
  • Ability to lift a minimum of 75 lbs and safely spot participants during lifting exercises.
  • Physical Requirements: Bend, stoop, crouch, climb, stand, sit, and turn/pivot; Lift/lower, push, pull, and carry up to 45 lbs; perform office tasks using simple hand grasping, fine hand manipulation, and reach associated with assigned tasks.


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