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Patient Financial Representative Senior
2 months ago
We are seeking a highly skilled Patient Financial Representative Senior to join our Revenue Cycle team at CHRISTUS Health. As a key member of our team, you will be responsible for ensuring account resolution and reconciliation of outstanding balances for CHRISTUS Health patient accounts.
Key Responsibilities- Revenue Cycle Functions: Perform revenue cycle functions in a manner that meets or exceeds CHRISTUS Health's key performance metrics.
- Account Resolution: Collect and provide patient and payor information to facilitate account resolution, respond to all types of account inquiries through written, verbal, or electronic correspondence.
- Cash Reconciliation: Ensure all payments are retrieved and posted accurately and timely through reconciliation of patient accounting system and bank statement.
- Payor Knowledge: Maintain payor-specific knowledge of insurance and self-pay billing and follow-up guidelines and regulations for third-party payers.
- Communication: Provide professional and effective written and verbal communication with both internal and external customers to resolve outstanding questions for account resolution.
- Regulatory Compliance: Compliant with all CHRISTUS Health, payer, and government regulations.
- Education: High School Diploma or equivalent years of experience required, Post HS education preferred.
- Experience: 3-5 years of experience preferred, experience working within a multi-facility hospital business office environment preferred.
- Skills: Strong working knowledge of CPT, HCPCS, and ICD-10 coding regulations and guidelines, professional and effective written and verbal communication.
CHRISTUS Health is a Catholic health ministry that provides high-quality, compassionate care to patients and communities across the United States and Latin America. We are committed to delivering exceptional patient care and advancing the health of our communities.
