Senior Technical Support Specialist

6 days ago


Middletown, Rhode Island, United States MIKEL INC Full time

About MIKEL INC

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MIKEL INC invests in people and technology, empowering the creative process and building responsive relationships to deliver innovative solutions for the U.S. Navy.

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We Offer a Competitive Salary

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The annual salary range is approximately $70,000 - $100,000, based on location and experience.

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About the Role

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This position supports the Naval Array Technical Support Center (NATSC) Quality Assurance Department at NUWC Division Newport, RI. Responsibilities include providing full-time support for the QMS, material inspection, and receiving.

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  • Evaluate and inspect repairs per Work Instructions
  • Generate Inspection forms and Test Records
  • Conduct audits on inventory, JTF, hazmat, revision, and controlled documentation
  • Verify compliance with Quality Operating Procedures
  • Conduct receipt inspection of parts and materials against drawings and specifications
  • Generate receiving inspection records
  • Product Data Reporting and Evaluation Process (PDREP) data entry
  • Generate PDREP Supplier Discrepancy Reports and weekly Receiving Reports
  • Generation of Trouble Reports based on identified needs
  • Ability to perform tasks in ERP, CmPro, and NDA applications
  • Work independently on assigned special projects
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Requirements

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A Security Clearance or ability to obtain one, along with a technical school diploma and at least 3 years of related experience are required.

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Benefits and Opportunities

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MIKEL INC offers a comprehensive benefits package, including Medical/Dental/Vision Insurance, Flexible Spending Account (FSA), 401k Retirement Plan, Life Insurance, Disability Insurance, Paid Time Off (PTO), and Tuition Reimbursement.

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MIEL is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind based on protected characteristics.



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