Client Support Associate

7 days ago


Camden, New Jersey, United States Houston Consumer Connect Full time
Job Description

We are a dynamic and innovative marketing and consulting firm, Houston Consumer Connect, seeking a highly skilled and motivated Customer Service Associate to join our team. As a key member of our organization, you will play a vital role in delivering exceptional customer experiences and driving business growth through direct-to-consumer interaction.

Daily Responsibilities:

  • Provide top-notch customer service while educating existing and potential customers about our products and services.
  • Effectively troubleshoot and resolve customer objections and questions while maintaining a positive and professional attitude.
  • Accurately maintain up-to-date records of all customer interactions and personal information.
  • Develop a comprehensive knowledge base on all products and services to enhance customer interactions.
  • Participate in team-based meetings to develop new customer service skills, receive personalized training, and network with top executives.

Wanted Qualifications:

  • 1-3 years of experience in customer service, sales, or a related field.
  • Outstanding communication and interpersonal skills.
  • Above-average emotional intelligence and people skills.
  • Ability to work independently or as part of a team.
  • Desire to work in a fast-paced customer service environment and the ability to multitask.
  • Exceptional work ethic and a self-starter mentality.


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