Guest Services Representative

4 days ago


Portland, Oregon, United States Extended Stay Full time

About Extended Stay: At Extended Stay, we strive to provide exceptional experiences for our guests. Our team members play a vital role in delivering outstanding service and ensuring every guest feels at home.

Job Summary: We are seeking a motivated Guest Services Rep to join our team. As a Guest Services Rep, you will be the first point of contact for our guests, providing assistance with reservations, registration, payment, and departures. You will also be responsible for responding to guest requests and providing reasonable accommodations.

Responsibilities:

  • Assist guests at all times and respond to guest requests with diligent follow through
  • Process reservations, registration, payment, and departures following company guidelines
  • Collect relevant guest information for potential sales leads

What We Offer: As an employee of Extended Stay, you can expect a competitive salary of $45,000 - $60,000 per year, depending on experience. In addition, we offer a comprehensive benefits package, including health insurance, 401(k) matching, and paid time off.



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