Community Safety and Service Coordinator
3 weeks ago
About Us
Mercy Housing is a leading provider of affordable, low-income housing across the country. Our mission is to create a more humane world where communities thrive, and all individuals can realize their full potential.
Job Description:
We are seeking a skilled and compassionate individual to join our team as a Desk Clerk. In this role, you will provide excellent customer service to residents, manage building access, and respond to emergencies in a timely manner. Your strong communication skills and ability to work effectively in a fast-paced environment will be essential in maintaining a safe and secure living space for our residents.
Key Responsibilities:
- Customer Service: Respond to resident inquiries, address concerns, and resolve issues in a professional and courteous manner.
- Access Control: Monitor building access, record visitor information, and ensure that all individuals entering the premises are authorized to do so.
- Emergency Response: Respond to emergency situations, such as fires or medical emergencies, by calling the appropriate authorities and taking necessary action to ensure the safety of residents and staff.
- Communication: Effectively communicate with residents, staff, and external agencies, both verbally and in writing, to ensure that information is conveyed accurately and promptly.
Requirements:
- Education: High school diploma or equivalent required.
- Experience: General office experience preferred.
Compensation and Benefits:
$22.00-$23.00 per hour, DOE. We offer a comprehensive benefits package, including several healthcare plans, dental and vision coverage, 15 days of earned PTO in the first year, and opportunities for career growth and development.
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