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Systems Engineer

2 months ago

Birmingham, Alabama, United States Samford University Full time
Job Summary

The Systems Engineer is a critical role at Samford University, responsible for the implementation, administration, monitoring, support, and maintenance of the enterprise IT infrastructure. This includes Windows Servers, Azure AD services, Linux services, storage infrastructure, firewall operations, and network infrastructure.

Key Responsibilities
  • Implement and administer enterprise IT infrastructure, including Windows Servers, Azure AD services, Linux services, storage infrastructure, firewall operations, and network infrastructure.
  • Provide system administration and DBA services for Microsoft SQL and MySQL servers.
  • Provide system administration for Samford's Microsoft file and print services.
  • Program, maintain, and review the user provisioning process for Microsoft Active Directory, and Office 365.
  • Install and configure server and storage hardware.
  • Ensure that nightly backups are performed and support current disaster recovery operations.
  • Perform UNIX/Linux server installation, upgrades, and configuration changes.
  • Perform Windows server installation, upgrades, and configuration changes.
  • Provide network system administration for fiber channel switches, data center switches, and the university firewall.
  • Provide system administration for storage array networks and network-attached storage.
  • Support current technology operations by automating system maintenance and operations.
  • Plan, test, and install upgrades as the various application administrators request.
  • Serve as the administrator for the email security gateway.
  • Work with customers to assess and respond quickly to any issue affecting an enterprise system.
  • Proficient at using shell scripting or Windows Power Shell tools to solve problems.
  • Schedules and implements change control processes to implement upgrades and changes successfully.
  • Maintaining up-to-date documentation for starting/stopping servers and applications.
  • Maintain confidential information or confidential issues, with discretion.
  • Provide the Assistant Director of Network and Systems Infrastructure with a weekly status report on projects and tasks for the week.
  • Assist with any project or task as directed by the Assistant Director of Network and Systems Infrastructure.
  • Documents all issues and maintenance-related activities in the Technology Services ticket management system.
  • Participate in the on-call rotation as assigned by the Assistant Director of Network and Systems Infrastructure.
  • Ensure continuous technology operations by monitoring all infrastructure and services and responding to issues promptly.
  • Provides strong customer service.
Requirements
  • Bachelor's degree in a technology-related field.
  • At least 5 years of experience working independently in programming, system administration, or computer and network operations.