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Customer Service Representative
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We are seeking a friendly and energetic Customer Service Representative to join our team at Golden Corral. As a Customer Service Representative, you will be the first point of contact for our guests and will play a critical role in creating a positive and memorable dining experience.
Key Responsibilities- Guest Service: Greet guests as they enter the restaurant, offer assistance, and provide a sincere invitation to return as guests leave.
- Process GC On the Go To-Go orders and handle payments accurately.
- Be friendly and courteous on the phone and know and follow position responsibilities as they relate to just-in-time delivery.
- Know what is on the buffet for the day and have a full knowledge of menu and prices.
- Maintain organization and cleanliness at the vestibule, host/cashier station, and surrounding areas.
- Help ensure the buffet is set up properly and labels are correct. Clean all buffets and surrounding areas.
- Follow local health department laws and perform duty roster to ensure cleanliness, service, and quality standards are met.
- Inform the Manager when the money in the drawer needs to be taken to the safe to reduce the risk of robbery.
- Ensure drawer balances with daily paperwork.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
