Restaurant Operations Manager

7 days ago


Fremont, Ohio, United States KFC Full time
Job Summary

The Assistant Restaurant General Manager (ARGM) plays a crucial role in ensuring the smooth operation of a restaurant in the absence of the General Manager. This position requires a leader who can effectively manage daily operations, maintain high-quality products and services, and drive profitability.

Key Responsibilities
  • Guest Experience: Address and resolve guest inquiries and concerns in a timely manner, ensuring a positive engagement with guests.
  • Team Management: Assist the General Manager in recruiting, hiring, developing, and motivating team members, as well as managing work schedules.
  • Restaurant Maintenance: Maintain a safe, comfortable work environment for employees and customers, ensuring the restaurant is clean and equipment is in good working condition at all times.
  • Food Safety and Quality: Ensure that ingredients and menu items are properly stored, handled, prepared, and presented with great care and concern for food safety.
  • Administrative Tasks: Manage administrative responsibilities, including maintaining accurate records and reports.
Requirements
  • Availability: Ability to work a minimum of 40 hours per week, including evenings and weekends.
  • Communication Skills: Ability to read, write, and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
  • Leadership Skills: Ability to promote a positive team atmosphere and opportunities for growth and development.
  • Driver's License: Must have a valid driver's license.
Physical Demands and Working Conditions
  • The employee is regularly required to stand and walk, talk and hear to communicate with employees, and taste and smell. The employee is frequently required to handle, feel, and reach with hands and arms. The employee is occasionally required to sit, climb, or balance, and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required for this role include peripheral vision and the ability to adjust focus. The employee is occasionally exposed to cooking fumes. The noise level in the work environment is usually moderate.
About KFC

At KFC, we feed the world. But we do more than fill people up. We fulfill their life. Our meals matter, and when we serve them with southern hospitality, we make our customer's day. So our jobs are more than a paycheck - they're about being independent, having fun, and making new friends.



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