Document Management Technician

3 days ago


Baltimore, Maryland, United States Quality Business Solutions Full time
About the Role

As a Document Management Technician at Quality Business Solutions, you will play a critical role in ensuring the smooth operation of our document management services.

You will be responsible for servicing and repairing equipment at customer locations, setting up IP addresses, and providing customer training on printing functions.

A strong understanding of computer systems and software is essential, as well as excellent communication and interpersonal skills.

Key Responsibilities:

  • Delivering exceptional customer service and building strong relationships with clients
  • Maintaining a high level of technical knowledge and staying up-to-date with industry developments
  • Collaborating with the dispatch team to prioritize tasks and meet deadlines

Preferred Qualifications:

  • Previous experience in copier repair and maintenance
  • Strong problem-solving skills and ability to work under pressure
  • Proficiency in basic computer programs, including Microsoft Office

Benefits:

  • Competitive salary range: $45,000 - $65,000 annually
  • Comprehensive benefits package, including health, dental, and vision insurance
  • 401(k) plan with company match


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