Team Member
2 weeks ago
Job Location: Pleasantville
Position Type: Team Member
Salary Range: Undisclosed
Job Responsibilities
- Presents a neat, clean appearance, in company uniform, adhering to our brand's image standards.
- Greets each customer with a smile and a word of welcome or departure, providing exceptional customer service.
- Maintains a clean and safe environment for customers, ensuring a positive dining experience.
- Serves customers according to all company procedures and standards, including food preparation and presentation.
Teamwork and Collaboration
- Works collaboratively with fellow employees as part of a team, assisting others when needed.
- Demonstrates a positive and enthusiastic attitude with coworkers, promoting a supportive work environment.
- Helps new employees through training and orientation, ensuring a smooth transition.
- Demonstrates patience and understanding when training others, fostering a culture of learning.
Attendance and Punctuality
- Is personally reliable, understanding and adhering to posted work schedules.
- Reports to work on time, in uniform, and ready to begin tasks, ensuring a seamless start to the shift.
- Provides appropriate notice when unable to be at work, respecting the team's needs.
- Understands and uses approved time-keeping systems, ensuring accurate record-keeping.
Cooperation with Management
- Demonstrates a positive and enthusiastic attitude with management, promoting a collaborative work environment.
- Adjusts positively to requests for change from managers, demonstrating flexibility and adaptability.
- Accepts procedural changes positively and without loss of effectiveness, embracing continuous improvement.
- Alerts management to station needs, ensuring a proactive approach to problem-solving.
- Anticipates problems and brings them to management's attention, fostering a culture of proactive issue-resolution.
Initiative and Energy
- Takes action without being told, going beyond what is simply required to deliver exceptional results.
- Helps others when needed without being asked, demonstrating a sense of teamwork and camaraderie.
- Demonstrates a sense of urgency on the job, especially when it relates to pleasing the customer, ensuring a high level of customer satisfaction.
- Is effective working on more than one task at a time, prioritizing tasks and managing time efficiently.
- Finishes tasks completely once begun, ensuring a high level of quality and attention to detail.
- Suggests ideas for solving problems, improving procedures, and enhancing the customer experience, promoting a culture of innovation and continuous improvement.
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