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Ski Lift Operations Manager

2 months ago

Government Camp, Oregon, United States Mt Hood Skibowl Full time
Job Summary

Under the supervision of shift supervisors, lead lift operators will perform a variety of tasks in various positions such as: ticket scanning/checking and lift operations. Lead lift operators shall perform their assigned duties in accordance with written and verbal procedures and policies to provide the safest and most efficient operation possible of the chairlifts.

Key Responsibilities
  • Operational Procedures: Knowledge and performance of opening and closing procedures, operational and emergency procedures, and maintenance of operational logs and completion of incident reports as required.
  • Ticketing and Verification: Verification of valid tickets for each guest and knowledge of all area attractions, policies, and procedures for guest education.
  • Loading and Unloading: Knowledge and performance of loading and unloading procedures for guests.
  • Lift Operations: Knowledge and performance of all lift-related and company policy and procedures, including power outage reset procedures for all lifts and returning to operation (day and night operation).
  • Guest Interaction: Maintain positive interaction and communication with guests and coworkers, address all manner of guest questions or concerns, and notify supervisor as necessary.
  • Teamwork and Adaptability: Assist in other areas and departments as needed, attend required team meetings, and be flexible and open to new ideas and changing priorities.
Requirements
  • Must be 18 years of age to operate machinery.
  • Able to stand outdoors in a variety of extreme weather conditions for the entire shift.
  • Good verbal and written communication skills.
  • Able to lift 40lbs over your head repetitively.
  • Be able to deal with high volumes of people in a friendly, courteous manner.
  • Must be able to work holidays and weekends, which may include evenings.
  • Adhere to the uniform and personal hygiene policies of Mt. Hood Skibowl, LLC.
  • Have or obtain a valid driver's license within a specified amount of time.