Roller Guides Customer Care Expert

2 days ago


Owings Mills, Maryland, United States Hamilton Associates Inc Full time
About the Role: This multi-faceted position involves processing customer orders, responding to inquiries by phone and email, and interacting with internal departments to find information and solutions.

Key Responsibilities: Deal directly with customers, establish a professional rapport, respond to inquiries, set up new accounts, record customer complaints, process material returns, capture relevant customer information, follow up on interactions, and support sales opportunities.

Salary and Benefits: We offer an attractive compensation package including an estimated salary range of $50,000 - $65,000 per year, comprehensive benefits, health insurance, 401(k) plan with matching, paid time off policy, life & disability coverage, and more.

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