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Coffee Shop Team Member

1 month ago

New Holland, Pennsylvania, United States CoffeeCo Full time
About Us

CoffeeCo is a dynamic and customer-focused organization that prides itself on delivering exceptional service and high-quality beverages and food to our valued customers. Our team is dedicated to creating a welcoming and enjoyable experience for everyone who walks through our doors.

Job Overview

We are seeking a friendly, motivated, and detail-oriented individual to join our team as a Cashier/Barista. As a dual-role position, you will be responsible for managing transactions at the cash register and preparing a variety of beverages. This role requires excellent customer service skills, attention to detail, and the ability to work efficiently in a fast-paced environment.

Key Responsibilities
  • Customer Service
    • Greet customers warmly and provide exceptional service throughout their visit.
    • Answer questions about menu items, recommend products, and handle customer inquiries and complaints.
    • Process transactions accurately and efficiently using the point-of-sale (POS) system.
  • Barista Duties
    • Prepare and serve coffee, espresso drinks, teas, and other beverages according to company recipes and standards.
    • Maintain knowledge of coffee and beverage preparation techniques and stay updated on new products and offerings.
    • Ensure that all beverages are prepared and presented to a high standard.
  • Cashier Duties
    • Handle cash, credit, and debit transactions with precision and integrity.
    • Direct customers to the correct location based on the nature of their visit.
  • Operational Tasks
    • Maintain cleanliness and organization of the work area, including the cashier counter, beverage preparation area, and customer seating.
    • Stock supplies and ingredients as needed, and notify management of low inventory levels.
    • Adhere to health and safety regulations, including proper food handling and sanitation practices.
Qualifications
  • Previous experience in a customer service or food and beverage role is preferred.
  • Strong communication and interpersonal skills.
  • Ability to work effectively under pressure and handle multiple tasks simultaneously.
  • Basic math skills and experience with cash handling and POS systems.
  • A passion for coffee and beverages, with a willingness to learn and adapt to new techniques and products.
Physical Requirements
  • Ability to stand for extended periods and lift up to 25 pounds.
  • Capability to work in a fast-paced environment and handle various physical tasks.
Perks & Benefits
  • Competitive pay and opportunities for advancement within our growing company.
  • Medical and dental insurance options for full-time employees.
  • Paid holidays for full-time employees.
  • A supportive team environment where your creativity and contributions are celebrated.
  • Shift meals and discounts on delicious coffee and food.
  • Ongoing training and development opportunities to help you expand your skills and knowledge.
  • A chance to be part of a vibrant community of coffee lovers and enthusiasts.