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Patient Registration Specialist

2 months ago

Jonesboro, Arkansas, United States St. Bernards Healthcare Full time

Job Title: Patient Registrar at St. Bernards Healthcare

  • JOB REQUIREMENTS
  • Education: High School Diploma along with relevant Health Care coursework or equivalent on-the-job training in Medical Office skills.
  • Experience: At least one (1) year of experience in a healthcare environment is preferred. Must demonstrate strong computer, written and verbal communication, telephone etiquette, cash handling, and customer service abilities. Requires six (6) months of on-the-job training to achieve job proficiency. Orientation and training are tailored to specific age groups.
  • Physical: This role is classified as safety-sensitive. Refer to the St. Bernards Substance Abuse Policy for additional details. The work environment is typical of a hospital setting. The position necessitates normal or corrected vision, hearing within a standard range, frequent mobility, the ability to push wheelchairs weighing up to 350 pounds, and sitting for approximately 50% of the time. Operates various office equipment including FAX machines, card embossers, imprinting devices, copiers, printers, and utilizes computer terminals; occasional lifting, stair climbing, and carrying of items up to 50 pounds is required; direct patient interaction is also part of the role.
  • JOB SUMMARY
  • The Patient Registrar is responsible for ensuring the smooth and organized registration of patients, collecting accurate patient information, and informing patients about hospital policies and procedures. This role involves managing patient demographics essential for the preparation of records and reports that inform operational decisions. The position requires access to confidential patient information and necessitates frequent decision-making based on general procedures, often without clearly defined precedents. A high level of mental alertness and close attention to detail is crucial. The registrar must exhibit professionalism and diplomacy when interacting with patients, families, visitors, medical staff, and other personnel, serving as the initial point of contact and creating a positive first impression of St. Bernards Healthcare. Responsibilities include registration across various areas under the supervision of the Admissions Manager.