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Customer Success Advocate

3 weeks ago

Syracuse, New York, United States Atlas Advanage Full time
Job Summary

We are seeking a talented Customer Success Advocate to join our team at Atlas Advanage. As a Customer Success Advocate, you will be responsible for ensuring that our clients receive exceptional service and support throughout their journey with us.

Main Responsibilities:
  • Develop and maintain strong relationships with clients to understand their needs and preferences.
  • Provide expert advice on our products and services to help clients make informed decisions.
  • Collaborate with internal teams to resolve issues and improve the overall customer experience.

The ideal candidate will have a Bachelor's degree in Business, Communications, or a related field, and 2-5 years of experience in a customer-facing role. The estimated salary for this role is $55,000 - $75,000 per year, depending on location and experience. We offer a dynamic work environment, opportunities for growth and development, and a competitive compensation package.