Front End Team Lead

2 days ago


Spring Hills, Texas, United States The TJX Companies, Inc. Full time
Job Description:

As a Customer Experience Director, you will be responsible for leading by example and engaging with all customers to maintain a positive internal and external customer experience. You will promote a culture of honesty and integrity while maintaining confidentiality. Additionally, you will take an active role in training and mentoring Associates on front end principles, including personalizing the customer experience and promoting loyalty programs. Other key responsibilities include assigning registers, supporting POS coverage needs, coordinating breaks for Associates, addressing customer concerns, ensuring adherence to labor laws and policies, and promoting safety awareness and maintaining a safe environment.

This role requires strong communication and organizational skills, with attention to detail and the ability to respond appropriately to changes in direction or unexpected situations. If you are a team player with leadership experience and a passion for delivering exceptional customer experiences, we encourage you to apply.

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