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Program Monitoring Director

2 months ago

Austin, Texas, United States Texas Department of Aging & Disability Services Full time
Job Summary

We are seeking a highly skilled and experienced professional to join our team as a Senior Contract Specialist at the Texas Department of Aging & Disability Services. This is a challenging and rewarding role that requires strong analytical and problem-solving skills, as well as excellent communication and interpersonal skills.

Key Responsibilities
  • Develop and implement techniques for monitoring agency programs to ensure compliance with contracts, laws, regulations, and policies.
  • Conduct quality assurance reviews and post-compliance review assessments to identify areas for improvement.
  • Participate in and conduct inspections and monitoring reviews of secure treatment facilities to determine compliance with contracts, court orders, laws, regulations, and policies.
  • Oversee the secure treatment facilities, including analyzing contract operations, observing activities and staffing patterns during on-site visits, examining records, interviewing contract staff, agency staff, and civilly committed sex offenders.
  • Conduct compliance reviews of other contracted services for the civilly committed sex offender and oversee and monitor required administrative and performance reports.
  • Prepare compliance review reports, including the preparation of outlines, specifications, or reviews, preparation of draft reports, review of reports with program staff, and preparation of the final report incorporating program staff comments.
  • Analyze trends and resolve problems to produce a more effective program.
  • Ensure that the conditions of secure treatment facilities are safe, secure, and humane.
  • Provide consultative and technical assistance to agency management, agency staff, governmental agencies, community organizations, law enforcement, contractor staff, or the general public.
  • Consult with agencies involved in the program to identify needs and discuss program effectiveness.
  • Train, lead, and prioritize the work of agency staff regarding contract compliance.
  • Recommend program changes as needed to enhance effectiveness.
  • Communicate with client families to discuss program requirements at the secure treatment facility.
  • Provide testimony on contractor actions/documentation and applicable rule and policy as required.
  • Meet with senior-level local law enforcement and DPS to ensure all parties are aware of facility requirements.
  • Review and analyze legislation to determine the applicability and effect of new or proposed legislation.
  • Represent the agency at meetings.
  • Develop policies related to the civilly committed sex offender program.
  • Prepare justifications for implementing procedural and policy changes.
  • Implement legislation affecting the agency.
  • Review contractor policies and provide feedback.
  • Participate in the preparation of Request for Proposal (RFP) for program and housing-related contracts, serve as a member of the RFP review process, and act as a member of the negotiation process.
  • Oversee compliance of contractor policies and procedures.
  • Provide recommendations and justifications for contract negotiations, amendments, and renewals.
  • Review contractor invoices for accuracy and report on discrepancies.
  • Investigate allegations of contract violations, resolve the complaint, and document findings and resolutions on behalf of management.
  • Develop and implement an annual compliance review plan.
  • Formulate and develop operating practices regarding compliance review plans and worksheets based on contract standards, laws, policies, rules, and regulations.
  • Prepare and assist in the preparation of administrative reports.
  • Respond to emergencies as needed.
Requirements
  • Knowledge of the principles of program monitoring.
  • Knowledge of applicable state and federal laws, rules, and regulations.
  • Knowledge of agency policies and procedures.
  • Knowledge of emergency response process for secure facilities.
  • Knowledge of the contract and procurement process.
  • Knowledge of the principles and practices of management.
  • Knowledge of sex offenders.
Skills
  • Ability to review technical data and prepare technical reports.
  • Ability to communicate ideas and instructions clearly and concisely.
  • Ability to communicate and coordinate with other staff, departments, officials, agencies, organizations, and the public.
  • Ability to interpret and apply rules, regulations, legislation, policies, and procedures.
  • Ability to identify compliance with policies, procedures, rules, regulations, contract standards, and guidelines.
  • Ability to develop and evaluate policies and procedures.
  • Ability to use computers and related office equipment.
  • Ability to gather, assemble, correlate, and analyze facts and devise solutions to problems.
  • Ability to handle multiple projects or assignments at one time.
  • Ability to conduct investigations.
  • Ability to train others.
  • Ability to prepare and maintain accurate records, files, and reports.
Abilities
  • Ability to interpret state statutes, rules, and regulations.
  • Ability to organize and complete work in a timely fashion.
  • Ability to work independently and as a team member.
  • Ability to compose clear and concise reports.
  • Ability to facilitate meetings.
  • Ability to provide consultative services to professionals and agencies.
  • Ability to gather, assemble, correlate, and analyze facts.
  • Ability to develop, evaluate, and interpret policies and procedures.
  • Ability to accurately complete and assemble audit working papers.
  • Ability to train, lead, assign, or prioritize the work of others.