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Bilingual Healthcare Assistant
2 months ago
About Our Organization
Biltmore Ear, Nose & Throat has been dedicated to delivering exceptional patient care since its inception in 1972. Our commitment to quality healthcare is the cornerstone of our practice, making us the preferred choice for numerous physicians in the Phoenix area. We specialize in various fields including ENT, Allergy, Audiology, Facial Plastics, and Sleep Medicine. We are seeking enthusiastic individuals to join our team and contribute to our mission of providing outstanding patient care. We prioritize staff morale, fostering a professional yet enjoyable work environment.
Benefits Package
At Biltmore ENT, we offer a comprehensive and inclusive benefits package for our employees, which includes:
- Medical coverage with 90% of costs covered by the employer, requiring only 10% from the employee.
- Vision insurance with 90% of costs covered by the employer.
- Dental insurance fully covered by the employer.
- Short-Term and Long-Term Disability coverage.
- GAP Insurance.
- Pet Insurance options.
- 401K plan with employer matching contributions.
- Employee Assistance Program (EAP).
We believe in investing in our employees' health and wellness.
Role Responsibilities
Under the general supervision of the Director of Operations, the Bilingual Medical Assistant plays a crucial role in managing patient care during appointments. Key responsibilities include:
- Confirming patient information through interviews and recording medical histories.
- Preparing patients for examinations by conducting preliminary physical assessments, including vital signs.
- Assisting physicians with office procedures to enhance efficiency.
- Maintaining patient confidentiality and safeguarding medical records.
- Providing patient education by conveying physician's instructions and addressing inquiries regarding procedures.
- Ensuring a safe and healthy work environment by adhering to established standards and legal regulations.
- Managing inventory of medical supplies and placing orders as necessary.
- Maintaining equipment functionality through regular checks and preventive maintenance.
- Engaging in professional development by participating in educational opportunities.
- Upholding professional standards and compliance with all relevant regulations.
- Taking initiative to enhance the practice's reputation through proactive contributions.
- Performing additional duties as assigned.
Required Qualifications
- Preferred: Two years of experience as a medical assistant.
- Proficient data entry skills.
- Recent experience in a similar role is required.
- Strong organizational skills with the ability to manage time effectively.
- Fluency in English and Spanish, with excellent communication skills.
- Understanding of medical terminology.
- Ability to pass background security checks.
- Capacity to work independently and collaboratively within a team.
Physical Demands
- Ability to perform physical tasks such as walking, standing, bending, and lifting up to 50 lbs.
- Capability to operate office equipment and maintain normal vision and hearing.
Work Environment
The primary work setting is a standard office environment with typical office noise levels.
Disclaimer
This job description is not exhaustive and may be subject to revisions as necessary. Biltmore ENT is an Equal Opportunity Employer, committed to providing reasonable accommodations for individuals with disabilities.