Member Services Coordinator
3 weeks ago
VillageCare is a leading local managed care company seeking a Supervisor of Member Services to join our team. As a supervisor, you will play a crucial role in assisting members in accessing services, resolving issues, and communicating with other members of the Interdisciplinary Care Team.
The ideal candidate will have 3+ years of experience in healthcare HMO, Medicaid, and Medicare, with excellent interpersonal, verbal, and written skills. Bilingual skills are preferred, and an Associate's degree is required.
Responsibilities:
- Coordinate staff scheduling, training, and day-to-day work flows.
- Ensure all incoming calls are handled appropriately and in a timely manner.
- Uphold Member Service coverage on the phone queue at all times.
- Respond to and log all nonclinical, member, and subcontractor complaints.
- Identify training needs, conduct new hire orientation, and ongoing refresher training.
About Our Company: VillageCare is committed to superior outcomes in quality health care. We offer a wide range of at-home and community-based services, as well as managed long-term care options.
Benefits:
- An estimated salary of $70,000 - $85,000 per year, depending on experience.
- A highly competitive benefits package from world-leading carriers.
- Competitive compensation.
- PTO package, 10 Paid Holidays, Personal and Sick time, Medical/Dental/Vision, HRA/FSA, Education Reimbursement, Retirement Savings 403(b), Life & Disability, Commuter Benefits, Paid Family Leave, Additional Employee Discounts.
-
Aging Services Coordinator
3 weeks ago
New York, New York, United States Encore Community Services Full timeJob DescriptionAs an Aging Services Coordinator at Encore Community Services, you will play a vital role in assisting senior members to access benefits and entitlements. Your responsibilities will include conducting intakes with older adults, assessing their needs, and determining eligibility for financial assistance or benefits.You will also offer case...
-
Member Services Coordinator
3 weeks ago
New York, New York, United States VillageCare Full timeJob DescriptionHandle incoming telephone calls and answer questions for members and providers.Assist members in accessing all necessary covered and non-covered services in conjunction with plan of care.Data entry for authorizations under the direction of the Care Management Supervisor.Arrange appointments with physicians and other health care provider...
-
Customer Service Team Member
1 week ago
New York, New York, United States Virgin Hotels New York Full timeJob OverviewVirgin Hotels New York is seeking a highly motivated and enthusiastic Customer Service Team Member - Beverage Coordinator to join our dynamic team. As a key member of our service staff, you will play a crucial role in delivering exceptional customer experiences and ensuring the seamless operation of our beverage services.
-
Social Services Coordinator
2 weeks ago
New York, New York, United States Lantern Community Services Inc Full timeAbout the RoleWe are seeking a skilled Social Worker to join our team at Lantern Community Services Inc in New York, NY. As a key member of our support staff, you will be responsible for providing integrated counseling and case management services to residents.The estimated salary for this role is $32.96 - $38.46 per hour, reflecting the company's commitment...
-
Family Services Coordinator
3 weeks ago
New York, New York, United States Good Shepherd Services Full timeAbout the RoleAs a Family Services Coordinator at Good Shepherd Services, you will play a vital part in guiding program enrollees and their caretakers through the healthcare system. Your expertise will aid with access issues, foster relationships with service providers, and track interventions and outcomes.Competitive SalaryThis position offers an annual...
-
ABA Services Coordinator
2 weeks ago
New York, New York, United States Autism Early Enrichment Services Full timeABA Services Coordinator Job SummaryWe are seeking a highly motivated and dedicated Certified Behavior Analyst Assistant (CBAA) to join our team at Autism Early Enrichment Services. As an ABA Services Coordinator, you will play a vital role in providing high-quality ABA services to infants and toddlers with developmental disabilities and delays in the five...
-
Member Services Director
1 week ago
New York, New York, United States VillageCare Full timeAbout the RoleWe are seeking a seasoned professional to fill the position of Member Services Director, responsible for overseeing the coordination of Member Services staff, ensuring timely processing of requests and inquiries. The ideal candidate will possess strong leadership skills, excellent communication abilities, and a proven track record in healthcare...
-
Service Coordinator
3 weeks ago
New York, New York, United States The Bachrach Group Full timeAbout the JobWe are looking for a skilled and compassionate Case Manager to join our team at The Bachrach Group LTD. (TBG). As a Case Manager, you will be responsible for providing support and advocacy to clients by assessing their needs, coordinating services, and monitoring progress.Main Responsibilities:Client Needs Assessment:Evaluate client needs and...
-
Service Experience Coordinator
1 week ago
New York, New York, United States CORE: Full timeJob OverviewThe Service Experience Coordinator plays a pivotal role in ensuring seamless interactions between CORE: members, guests, and staff. This position requires exceptional communication skills, flexibility, and the ability to work under pressure.Key Responsibilities:Customer Service Coordination: Respond promptly to member requests, assess needs, and...
-
Member Support Coordinator
1 week ago
New York, New York, United States TSNE Full timeCompany OverviewWelcome to TSNE, a leading organization dedicated to empowering workers and communities in New York City. Our mission is to strengthen and expand membership, win concrete and transformative workplace campaign victories, and significantly contribute to long-term movement building.SalaryWe offer an attractive salary of $45,000 per year,...
-
Social Services Coordinator
2 weeks ago
New York, New York, United States PSS Full timeAbout the RolePSS is committed to providing vital services to New York City's residents and communities. As a Social Services Coordinator, you will be responsible for coordinating supportive services for older adults in one of our many communities.Key Responsibilities:Provide advocacy and support services to older adult community members.Develop and...
-
Support Services Coordinator
2 weeks ago
New York, New York, United States Lantern Community Services Inc Full timeJob ResponsibilitiesThe successful candidate will assist the Program Director and social service team in a variety of tasks, including program planning, logistics management, and administrative support. Additionally, you will help maintain inventory, track building repairs, and coordinate with building management on projects.Key SkillsStrong organizational...
-
Medical Services Coordinator
2 weeks ago
New York, New York, United States HERITAGE INTEGRATED HEALTH SERVICES Full time**Job Title:** Medical Services CoordinatorAt Heritage Integrated Health Services, Inc., we are seeking a highly skilled and detail-oriented Certified Medical Assistant to join our care team. This role is an excellent opportunity for individuals who are passionate about delivering exceptional patient care and support.The estimated salary for this position is...
-
Healthcare Services Coordinator
1 week ago
New York, New York, United States MJHS Full timeJob OverviewA Medical Coordination Professional is sought by MJHS to support the delivery of high-quality, cost-effective care and services to Elderplan/HomeFirst members. This role will play a critical part in ensuring that our Medicaid and dual product members receive the best possible care management experience.About the RoleThe Managed Care Coordinator...
-
Healthcare Service Coordinator
1 week ago
New York, New York, United States Inspir Carnegie Hill Full timeCareer Opportunity:We are seeking a highly skilled Health Services Coordinator to join our care management team. In this role, you will work closely with healthcare professionals, family members, and external providers to deliver exceptional care and support to our residents. This is an exciting opportunity to leverage your skills and experience to make a...
-
Hotel Services Coordinator
1 week ago
New York, New York, United States Kimpton Hotel Full timeHotel Services Coordinator Opportunity at Kimpton Hotel EventiWe are seeking a highly organized and detail-oriented Hotel Services Coordinator to join our team at Kimpton Hotel Eventi. As a key member of our front desk team, you will be responsible for coordinating various hotel services and ensuring seamless operations.About the RoleThe ideal candidate will...
-
Food Service Coordinator
2 weeks ago
New York, New York, United States Bristal Assisted Living Full timeAbout the Role:We are seeking a highly skilled and organized Food Service Coordinator to join our team at The Bristal Assisted Living. As a key member of our Food Services department, you will be responsible for coordinating and assisting with meal preparation, including chopping, measuring, and mixing ingredients according to established recipes. You will...
-
Office Services Coordinator
3 weeks ago
New York, New York, United States Williams Lea Group Limited Full timeJob OverviewWe are seeking an Office Services Coordinator to join our team in New York. This role will be responsible for coordinating the day-to-day activities of our office, ensuring seamless operations and excellent customer service.About Williams Lea Group LimitedWilliams Lea Group Limited is a leading provider of business process outsourcing solutions....
-
Residential Services Coordinator
2 weeks ago
New York, New York, United States Services for the UnderServed Full timeAssistant Program Director Job SummaryWe are seeking a highly motivated and experienced individual to join our team as an Assistant Program Director (APD). The APD will work closely with our program director to ensure the delivery of high-quality services that promote the independence and self-determination of individuals with intellectual/developmental...
-
Healthcare Services Coordinator
3 weeks ago
New York, New York, United States MJHS Full timeAbout the RoleAs a Healthcare Services Coordinator at MJHS, you will play a vital part in ensuring high-quality, cost-effective care and services for our Elderplan members. This role supports all aspects of care coordination for our Medicare, Medicaid, and/or dual product members in compliance with departmental and regulatory requirements.About the JobThis...