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Orthopedic Rehabilitation Specialist

2 months ago


Milwaukee, Wisconsin, United States Joints In Motion Medical Llc Full time
Job Summary

As a valued member of our team at Joints In Motion Medical, LLC, the Patient Service Representative plays a crucial role in providing exceptional patient care and support. This rewarding position offers the opportunity to make a meaningful difference in patients' lives and develop valuable skills and expertise in the field of orthopedic rehabilitation.

Key Responsibilities
  • Deliver, fit, and instruct patients on orthopedic durable medical equipment to assist in their recovery following injury or surgery.
  • Communicate with patients regarding benefit coverage information and provide clear explanations of their insurance options.
  • Collect patient payments and ensure timely submission of accurate delivery documents, maintaining patient confidentiality and providing quality care.
  • Develop strong relationships with patients, medical practitioners, and other stakeholders to build trust and ensure seamless care coordination.
  • Participate in ongoing training and professional development to stay up-to-date on the latest medical equipment and rehabilitation techniques.
Requirements
  • Superb time management, problem-solving, and communication skills.
  • Reliable transportation and a valid driver's license.
  • Ability to operate a computer, smartphone, and tablet.
  • Physical ability to lift up to 50 pounds independently.
What We Offer

As a valued member of our team, you will enjoy a competitive full benefit package, including a 401(K) match, company-paid life and short-term disability insurance, paid holidays, birthday, and additional paid time off. You will also have the opportunity to choose from a range of medical plans, vision, and dental coverage.