Transportation Technology Solutions Specialist

20 hours ago


Houston, Texas, United States METRO Full time
About the Role

This is an exciting opportunity to join our team as an Intelligent Transportation Systems Specialist III at METRO. As a key member of our ITS project group, you will play a critical role in the implementation and maintenance of telecommunications and network facilities, working closely with internal and external stakeholders to ensure safe, efficient operations.

Key Responsibilities
  • Serves as a senior technical advisor to the ITS project group, providing expert guidance on telecommunications, security, and CCTV systems.
  • Manages and maintains ITS telecommunications, security, and closed-circuit television (CCTV) monitoring systems, ensuring high levels of reliability and performance.
  • Performs configuration, maintenance, and troubleshooting, design, cost estimating, and specification writing related to the deployment and integration of ITS equipment such as CCTV, cameras, video management systems, access control, records management systems, computer-aided dispatch, and emergency & incident management systems.
  • Serves as point of contact and liaison with Metro Police Department (MPD) for public safety-related technologies and applications.
  • Maintains awareness of applications used by METRO departments through security and CCTV programs and advises management of possible security implications.
  • Interacts directly with law enforcement agencies and maintains appropriate documentation during investigations.
  • Aids in providing customer support for installed systems via phone support, remote troubleshooting, and site visits as needed.
  • Works with other ITS Project Managers in researching and setting technical direction.
  • Drafts and communicates project scopes/requirements to subcontractors, vendors, and suppliers.
  • Provides excellent customer service to METRO internal and external customers.
  • Applies SMS (Safety Management System) methods and principles in daily routine and supports all aspects of the agency's Public Transportation Agency Safety Plan (PTASP).
  • Promotes safety awareness and follows safety procedures to reduce or eliminate accidents.
  • Performs other job-related duties as assigned.
Education and Experience
  • Bachelor's degree in Information Technology or related field preferred.
  • Minimum five years of demonstrated experience in operation and management of IT applications in one or more of the following technologies: Active Directory, Windows Operating Systems, Network Cabling installation and maintenance, Server Administration, Routing and Switching fundamentals.
  • Experience with development, deployment, and monitoring of physical security surveillance projects, as well as ITS-related projects and applications preferred.
Benefits

As a valued member of our team, you will enjoy a competitive salary range of $85,000 - $110,000 per year, depending on experience, plus excellent benefits, including medical, dental, and vision coverage, 401(k) matching, and paid time off.

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