AGV Solutions Technical Specialist
7 days ago
Job Overview
Rocrich AGV Solutions is seeking a highly skilled and experienced Technical Specialist to join our team. This role will be responsible for ensuring customer satisfaction through effective technical support, maintenance, and system modifications of Automated Guided Vehicles (AGVs) and Autonomous Mobile Robots (AMRs).
About the Job
We are offering a competitive salary range of $80,000 - $110,000 per year, depending on experience. As a Technical Specialist, you will work closely with our Software, Automation, and Project Engineers to diagnose, troubleshoot, and resolve technical issues.
Key Responsibilities
- Provide on-site and remote technical support to customers, including AGV and AMR systems installation, maintenance, repair, and troubleshooting.
- Collaborate with cross-functional teams to develop and improve internal service processes and ensure compliance with safety and regulatory standards.
- Document all installations, repairs, and technical activities for future reference and knowledge sharing.
- Support local service partners by providing guidance on maintenance procedures.
- Develop and deliver training programs to enhance customer proficiency with AGV and AMR systems.
Requirements
- Minimum 2 years of professional experience in a relevant technical field or as a Maintenance Technician/Manager.
- Degree in Electrical, Mechanical, or Industrial Engineering or related field.
- Excellent customer service skills, strong communication, and problem-solving abilities.
- Experience with PLC programming, CAD systems, and diagnostic software is preferred.
- Familiarity with AGVs, AMRs, and robotics is an asset.
Benefits
- Competitive salary range: $80,000 - $110,000 per year.
- Medical, dental, vision insurance with FSA or HAS.
- Flexible work schedule and opportunities for professional development and training.
- 401k plan with company contribution (QACA) and match.
About Us
Rocrich AGV Solutions is an equal opportunity employer committed to diversity and inclusion. We strive to create a welcoming environment that fosters innovation, growth, and excellence. If you are passionate about delivering exceptional technical support and collaborating with talented professionals, we encourage you to apply.
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