Network Operations Manager

5 days ago


Massachusetts, United States Communication Technology Services Inc Full time
Job Description:

We are seeking an experienced NOC Assistant Manager to join our team at Communication Technology Services Inc. in Greenville, South Carolina.

About the Role:

This is a full-time, salaried position with a competitive salary of $80,000 per year.

  • The NOC Assistant Manager will play a crucial role in shaping and optimizing the Network Operations Center operational processes.
  • Responsibilities include ensuring the efficient functioning of monitoring systems, overseeing NOC technicians, and facilitating seamless regional communication.
  • The Assistant Manager will lead project management initiatives to enhance NOC performance and service delivery.
About Us:

Communication Technology Services (CTS) is one of the largest integrators and managed service providers for enterprise cellular networks in the US.

We specialize in the design, installation, and support of Distributed Antenna System (DAS), Small Cell, and 4G/5G Private Wireless Networks for Enterprise.

Key Skills and Qualifications:
  • Minimum of 2 years in systems/network monitoring, process development, or a related role.
  • Familiarity with CTS Operations Standards, Fiber/Passive DAS, and WLAN systems is essential.
  • A+, Security+, Network+, Server+) or equivalent professional experience.
  • Proficient in Windows, Microsoft Office, Visio, and IBWave platforms.
  • Strong problem-solving skills, with the ability to mentor and support field technicians effectively.
Benefits:
  • Medical, Dental, Vision
  • Paid Time Off (PTO)
  • Paid Holidays
  • 401K


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