Intake Specialist

3 weeks ago

Lubbock, Texas, United States StarCare Specialty Health System Full time
Job Details

Job Location: Sunrise Canyon Behavioral Health Complex

Position Type: Full-time

Education Level: 4 Year Degree in Related Field

Salary Range: $20.91 Hourly

Travel Percentage: None

Job Shift: Monday - Friday, 8am - 5pm

Job Category: Health Care

Description

StarCare Specialty Health System is seeking a dedicated and experienced Intake Specialist to join our team in the Intake Department. As the initial point of contact for Mental Health Intake, you will play a crucial role in providing face-to-face assessments and determining eligibility for ongoing mental health services.

Responsibilities:

  • Serves as the initial point of contact for Mental Health Intake following the psychiatric evaluation.
  • Provides face-to-face assessment to determine if an individual meets designated definitions of priority population and eligibility requirements for ongoing mental health services.
  • Assists with the service package enrollment for individuals including an initial CANS or ANSA to assist with determination of level of care completed in SmartCare.
  • Provides information on Methods of obtaining Psychiatric Advance Directives.
  • Completes Mental Health Intake Packet to include Explanation and Discussion of Client Rights, Appeals, Consent to Treatment, Acknowledgement of Privacy Practices and Voter Registration. Follow-up with individuals related to appointments and scheduling.
  • Link to appropriate referrals and provide resource information.
  • Reviews Screening/Triage documentation.
  • Serves as a back-up for Triage including conducting screenings, taking phone calls and questions/inquiries.
  • Assists supervisor and other StarCare staff with special assignments and/or projects.
  • Communicates appropriate information to supervisor, program staff and other StarCare employees.
  • Attends all required meetings and trainings.
  • Completes all required documentation within established timeframes.

Schedule: This is a full-time/non-exempt position scheduled Monday - Friday, 8am - 5pm, with flexibility to meet the needs of the department.

Benefit Package: StarCare offers an expansive benefit package including, but not limited to: Company-paid medical coverage, fully funded employer contribution to HSA, company-paid life insurance, company paid hospital indemnity plan, 401k with up to 12% employer match, front loaded paid time off (PTO), thirteen (13) paid holidays, sabbatical leave, longevity augmentations, and employee referral augmentations.

Qualifications:

  • Education Requirements: Bachelors degree from an accredited four (4) year college or university with major in Human Services or related field (Social Work, Sociology, Psychology, Family Studies, etc.).
  • Skills & Abilities:
    • Two (2) years of full-time experience administering the CANS (Children's Needs and Strength Assessment) and/or ANSA (Adult Needs and Strengths Assessment) is preferred. One (1) year of experience is required.
    • Knowledge of human service delivery systems.
    • Bilingual (Spanish/English) is preferred.
    • Ability to communicate effectively, both orally and in writing.
    • Ability to organize, prioritize a variety of assignments and manage time effectively.
    • Detail oriented.
    • Ability to maintain effective working relationships with individuals receiving services, other employees, and the public.
    • Knowledge and skill in operating standard office equipment (personal computer, phone, fax, printer, copier, etc.) and Microsoft Office products.

Additional Requirements:

  • Must pass a pre-hire drug screen and criminal background check.
  • Must have a Texas driver's license and be insurable under the Agency's insurance.
  • Must possess and maintain CANS/ANSA certification.

Why Choose StarCare?

  1. Impactful Purpose: Contribute to meaningful change as the state-designated Local Authority for mental health, intellectual disabilities, and substance use disorders. Be a catalyst for positive empowerment.
  2. Comprehensive Care: StarCare offers a diverse array of specialty healthcare services that support and empower people as valued members of the community.
  3. Collaborative Environment: StarCare is proud to work with a network of community stakeholders to ensure all people have access to the healthcare they need.
  4. Professional Growth: StarCare offers many different opportunities for growth in the fields of mental health, substance use disorders, aging, intellectual & developmental disabilities, veterans, and healthcare administration. Come grow your career with us
  5. Legacy of Service: Since 1967, StarCare has provided hope and health to Lubbock, Hockley, Lynn, Crosby, and Cochran counties.

At StarCare Specialty Health System, your work is not a job; it's a fulfilling journey of providing hope and supporting and empowering people as valued members of the community. Ready to get started? We've been waiting for you

EEO Statement: StarCare Specialty Health System provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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