Retail Operations Associate

2 days ago


High Point, North Carolina, United States Food Lion Full time
Job Description

We are seeking a highly motivated and customer-focused individual to join our team as a Retail Operations Associate. As a key member of our front-end team, you will be responsible for providing exceptional customer service, processing transactions efficiently, and maintaining a clean and organized store environment.

Main Responsibilities

Your primary responsibilities will include greeting customers warmly and using their names whenever possible, scanning orders accurately, handling payments, and providing change. You will also be responsible for unloading customers' groceries, checking for items at the bottom of carts and under baby seats, and following proper bagging procedures. Additionally, you will need to follow procedures for handling cash, checks, coupons, gift cards, and other forms of payment, as well as identify customers needing assistance and offer to take their order to their car if necessary.

Requirements

To be successful in this role, you will need to have effective communication and customer service skills, as well as the ability to learn multiple tasks and technical requirements of the job. You must also be able to perform the technical requirements of cashier and service center, meet minimum age requirements to perform specific job functions, and be able to meet the physical requirements of the position with or without reasonable accommodations.

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