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Client Relations Specialist
2 months ago
ROLE SUMMARY:
Brian Mccaskill - State Farm Agent is in search of a detail-oriented and proactive individual to manage administrative responsibilities and assist insurance agents in attracting and retaining clients. As an Account Associate - State Farm Agent Team Member, your meticulous nature, commitment to client satisfaction, and sales-oriented mindset will prepare you for this dynamic role. Your efforts as a driven professional who excels in a fast-paced setting will open doors for career advancement and increased earnings.
KEY RESPONSIBILITIES:
- Build and maintain customer relationships, ensuring timely follow-ups as necessary.
- Deliver prompt, accurate, and courteous customer service, addressing inquiries related to insurance options, eligibility, coverage details, policy modifications, claims, and billing issues.
- Employ a customer-centric, needs-based evaluation process to inform clients about various insurance solutions.
- Utilize effective communication skills to meet customer needs while fostering business growth.
REQUIRED QUALIFICATIONS:
- Strong dedication to customer service excellence.
- Previous sales experience is preferred (including roles in outside sales, inside sales, retail, or telemarketing).
- Ability to obtain a Property and Casualty License.
- Ability to obtain a Life/Health License.
- Capability to meet mutually established marketing objectives.
- Interest in promoting products and services tailored to customer requirements.
EMPLOYEE BENEFITS:
- Competitive salary with commission and bonus opportunities.
- Paid time off, including vacation and personal/sick days.
- Comprehensive health benefits.
- Profit-sharing options.
- Opportunities for professional growth and advancement within the office.
