IT Service Delivery Manager
2 weeks ago
Pillsbury Winthrop Shaw Pittman LLP seeks a seasoned IT professional to oversee technology operations for the Washington, D.C. and Northern Virginia offices.
Salary RangeThe estimated annual salary for this role is $145K - $155K, commensurate with experience.
Job DescriptionThis position involves managing office-specific technology systems, including data and video networks, telephone systems, computer systems, and associated technology infrastructure.
Key Responsibilities- Lead and manage the maintenance, operation, and support of technology systems.
- Manage inventory, troubleshoot issues, and coordinate vendor support for repairs and warranty services.
- Coordinate server maintenance, upgrades, and system testing.
- Bachelor's degree or equivalent work experience in a related field.
- A minimum of five years' technology experience with advanced knowledge of hardware, software, LAN/WAN, servers, MS Office, and Windows OS.
- At least three years of supervisory experience in IT.
- Relevant certifications (e.g., ITIL, Microsoft, etc.) are strongly desired.
- Experience in a law firm setting is highly preferred.
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