IT Service Delivery Manager

2 weeks ago


Washington, United States Pillsbury Winthrop Shaw Pittman Full time
Job Overview

Pillsbury Winthrop Shaw Pittman LLP seeks a seasoned IT professional to oversee technology operations for the Washington, D.C. and Northern Virginia offices.

Salary Range

The estimated annual salary for this role is $145K - $155K, commensurate with experience.

Job Description

This position involves managing office-specific technology systems, including data and video networks, telephone systems, computer systems, and associated technology infrastructure.

Key Responsibilities
  • Lead and manage the maintenance, operation, and support of technology systems.
  • Manage inventory, troubleshoot issues, and coordinate vendor support for repairs and warranty services.
  • Coordinate server maintenance, upgrades, and system testing.
Requirements
  • Bachelor's degree or equivalent work experience in a related field.
  • A minimum of five years' technology experience with advanced knowledge of hardware, software, LAN/WAN, servers, MS Office, and Windows OS.
  • At least three years of supervisory experience in IT.
Preferred Qualifications
  • Relevant certifications (e.g., ITIL, Microsoft, etc.) are strongly desired.
  • Experience in a law firm setting is highly preferred.


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