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Client Relations Specialist

3 months ago

Tiffin, Ohio, United States Old Fort Banking Co Full time
Position Overview
As a Client Service Representative at Old Fort Banking Company, you will play a pivotal role in fostering exceptional client relationships. Your primary responsibility will be to ensure that every visitor feels welcomed and valued from the moment they enter our financial center.

Key Responsibilities
  • Deliver a distinctive client experience that enhances financial wellbeing and builds loyalty.
  • Manage teller and branch operations efficiently, ensuring all transactions are processed accurately.
  • Handle a variety of banking transactions, including deposits, withdrawals, and loan payments, while maintaining compliance with established limits.
  • Engage in meaningful conversations with clients to identify their financial needs and facilitate referrals to appropriate banking professionals.

Qualifications
  • Exceptional client service and communication skills, capable of interacting with diverse clientele.
  • Prior experience in cash handling is advantageous.
  • Proficient in computer usage, including keyboard and ten-key pad skills.
  • Able to manage multiple tasks in a dynamic environment while ensuring accuracy and adherence to policies.
  • Commitment to maintaining confidentiality and following verbal and written instructions.

About Us
Old Fort Banking Company is a community-focused financial institution dedicated to supporting local groups and businesses. We pride ourselves on our strong relationships with clients and our commitment to enhancing the communities we serve.