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Customer Service Representative

2 months ago

Palmdale, California, United States Macy's Inc. Full time
About the Role

We're seeking a talented Customer Experience Associate to join our team at Macy's Inc.

Key Responsibilities
  • Provide exceptional customer service by selling merchandise and meeting customer needs in-store or through virtual selling.
  • Leverage product knowledge and digital resources to increase sales by educating and assisting customers.
  • Develop and maintain relationships throughout the store to problem-solve and create the best possible outcome for customers.
  • Assist customers in making informed product choices, focusing on size and fit in apparel areas.
  • Communicate customer feedback daily with the Customer Experience Manager to create a better customer experience.
What You'll Gain

As a Customer Experience Associate, you'll have the opportunity to work in a dynamic retail environment, develop your sales and customer service skills, and contribute to the success of our team.

We're committed to providing a positive and inclusive work environment that supports your growth and development.