Petco Veterinary Receptionist

This role is a critical part of our team, responsible for delivering exceptional customer care to our Petco full-service veterinary hospital clients.

• Provide excellent customer service and ensure a positive experience for clients and their pets.
• Assume primary responsibility for answering the practice phone and routing calls appropriately.
• Maintain hospital appointment calendar, including scheduling appointments and reviewing online bookings.
• Greet all visitors to the practice, notify technical staff when clients arrive, and monitor wait times during peak periods.
• Participate in training new staff members and disseminate knowledge as required.
• Ensure the waiting area is consistently cleaned and well-stocked with materials.

• A high school diploma is required.
• At least 1 year's previous experience working in a veterinary practice or a customer-facing role is necessary.
• Excellent written and verbal communication skills are essential.
• The ability to maintain a professional attitude and demeanor during emotional and stressful situations is crucial.
• Exceptional telephone and computer skills are required.
• A team player who is willing to learn new techniques and treatments is essential.

This position offers a competitive salary range of $45,000-$55,000 per year, depending on experience. Additionally, you will have the opportunity to work in a dynamic and supportive environment with opportunities for growth and development.

Job duties will be conducted in the Vetco Total Care full-service veterinary hospital. This position may involve bending, kneeling, lifting (up to 30 pounds), and standing for long periods of time. A large amount of your time will be spent in direct contact with clients and their pets.