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Retail Sales Associate
2 months ago
At UNIQLO, we are committed to creating great clothing with new and unique value to enrich the lives of people everywhere. We are seeking a highly motivated and customer-focused Retail Sales Associate to join our team in Bellevue, WA.
Job Summary:The Retail Sales Associate is the customer service specialist of the store, responsible for exceeding customer expectations by listening to customer needs, finding products that meet their needs, and providing in-depth product information. This role requires a strong ability to communicate effectively, work in a fast-paced environment, and maintain a high level of customer satisfaction.
Key Responsibilities:- Meet and exceed sales goals by providing excellent customer service and promoting UNIQLO products
- Maintain brand and operational standards, including visual merchandising and store cleanliness
- Manage customer needs and exceed expectations by utilizing the UNIQLO service standard and following company policies
- Be knowledgeable of fitting room standards and assist customers as needed
- Act as cashier when required and follow cashier protocol
- Process shipment and ensure all merchandise is represented on the floor in full size run
- Assist management to identify and resolve issues in the store
- Provide product and brand knowledge to customers
- Follow all company policy and procedures and notify management of any infractions
- Assist with special projects as assigned by management
- High School Diploma or GED
- Ability to effectively communicate and follow instructions
- Ability to work a flexible schedule that meets the business needs, including evenings and weekends
- Ability to stand for long periods of time, read computer terminals, push, pull, or move objects of at least 25 pounds
- Ability to effectively maneuver around sales floor and stockroom, including repetitive bending, prolonged standing, twisting, stooping, squatting, and climbing
As an Equal Opportunity Employer, Fast Retailing does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression, or because of any other status or condition protected by applicable federal, state, or local law.