IT Support Specialist
4 days ago
We are seeking a highly skilled IT Help Desk professional to join our team at Schweitzer Mountain Resort.
As an IT Help Desk specialist, you will be responsible for providing technical support and troubleshooting services to our employees and guests. This is a full-time, year-round position with a salary of $18-$20 per hour.
Key Responsibilities:
- Manage help desk inquiries and provide technical support via phone, email, and in-person
- Troubleshoot hardware and software issues on workstations, Point of Sales systems, and network connectivity
- Provide on-call consulting advice and technical support to all users and clients at Schweitzer regarding specific operational and applications issues
Requirements:
- High school diploma required; 2 years of IT experience preferred
- Experience with Windows Operating Systems, including Workstations, Outlook, Excel, Word, PowerPoint, and Teams
- Installation and troubleshooting of computer hardware, miscellaneous network devices, wireless devices, and standard network protocols
Benefits:
- Free Ikon Pass for eligible employees
- Additional free skiing and riding privileges across Alterra Mountain Company resorts
- Discounted tuition with partner online university for all Alterra Mountain Company employees
- Paid parental leave of up to 6 weeks for eligible employees
- Employee transportation available
- Generous discounts on outdoor gear, apparel, food, lodging, and more
Physical Demands:
- Sit/stand/walk up to 8 hours per day
- Lift 10 lbs. frequently, and up to 60 lbs. occasionally
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