IT Technical Support Specialist
7 days ago
The Schweitzer Mountain Resort is seeking a skilled IT Help Desk professional to join its team. As a member of the IT Department, this role will involve troubleshooting and resolving technical issues related to various IT systems, including Windows operating systems, point of sale systems, and wireless networks.
This is a full-time, year-round position that offers competitive pay and a range of employee benefits. The successful candidate will have experience with Windows operating systems, hardware installation, and troubleshooting user calls and emails.
About the Role:
- Troubleshoot multiple workstations, hardware, and point of sales systems
- Troubleshoot wireless network, hotspots, and webcams
- Provide on-call consulting advice and technical support to users regarding specific operational and applications issues
About You:
- High school diploma required; 2 years of IT experience preferred
- Valid driver's license insurable by Schweitzer's insurance carrier
- Strong analytical and problem-solving skills
What We Offer:
- Competitive salary: $42,000 - $45,000 per annum
- Free Ikon Pass for all eligible employees
- Additional free skiing + riding privileges across Alterra Mountain Company resorts for eligible employees and their dependents
- Discounted tuition with partner online university for all Alterra Mountain Company employees
Work Environment:
The IT Help Desk position at Schweitzer Mountain Resort requires working in a typical interior/office work environment. Other duties as assigned may involve occasional outdoor work.
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