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Community Outreach Coordinator
2 months ago
We are seeking a highly motivated and compassionate Family Support Specialist to join our team at St. Vincent de Paul of Baltimore. As a key member of our staff, you will play a vital role in providing support services to families enrolled in our Sarah's Hope Family Shelter.
Key Responsibilities- Client Services
- Engage with clients to identify their needs and preferences for training and other services.
- Collaborate with the Case Management Team to plan training offerings that best support the goals of clients.
- Identify and engage with partner agencies and community resources to deliver onsite educational and support services.
- Develop and lead mental health and support groups, as well as educational offerings on financial literacy and housing readiness.
- Function as part of the larger team responsible for achieving target goals of improving safety, permanency, and well-being of children, youth, and families.
- Coordinate and facilitate Parent Cafes and other support groups.
- Volunteers and In-Kind Donations
- Recruit, schedule, retain, and manage volunteers at Sarah's Hope.
- Support a welcoming and positive environment for volunteers.
- Manage volunteer issues, including behavior, conflicts, and attendance.
- Maintain the Volgistics database of volunteers and community partners, track volunteer hours, and attend monthly meetings.
- Coordinate volunteer recognition activities.
- Communicate regularly with the Development Department to promote activities.
- Solicit in-kind donations for the shelter program and ensure resources are properly allocated and utilized.
- Secondary Responsibilities
- Promote programs and services offered throughout SVDP and provide guidance and feedback to program leadership.
- Promote an atmosphere of care, respect, and support among guests, volunteers, and staff.
- Assist with and attend special events as necessary.
- Uphold the vision, mission, and values of St. Vincent de Paul.
- Meet regularly with supervisor and attend all staff meetings and other meetings as required.
- Bachelor's Degree with 2 years of experience working with persons who are materially poor and/or homeless.
- Associate's Degree with relevant years of experience will be considered.
- Ability to work with persons of all socioeconomic, religious, and ethnic backgrounds in a non-judgmental manner.
- Experience in crisis intervention, behavior management, and/or conflict resolution.
- Understanding and respect for client confidentiality.
- Good organizational skills, including the ability to coordinate multiple projects simultaneously.
- Excellent written and verbal communication skills.
- 401(k) plan with matching contributions.
- Dental insurance.
- Flexible spending account.
- Health insurance.
- Life insurance.
- Paid time off.
- Vision insurance.
- 8-hour shift.
- Monday to Friday.
- Bachelor's Degree (required).
- Human Services: 2 years (required).
- Baltimore, MD 21217: Relocation required before starting work.