Disaster Recovery Operations Supervisor

2 days ago


Exton, Pennsylvania, United States SERVPRO of Central Delaware County Full time
Company Overview

SERVPRO of Central Delaware County is a trusted leader in the cleaning and restoration industry. With a strong commitment to customer satisfaction and employee development, we strive to deliver exceptional results and exceed customer expectations.

Job Summary

We are seeking an experienced Restoration Supervisor to join our team. This role involves coordinating production processes, managing customer satisfaction, and supervising restoration technicians. The ideal candidate will have a strong background in cleaning, restoration, or construction and be able to communicate effectively with customers and staff.

Responsibilities
  1. Coordinate and perform production processes as scheduled and ensure quality control
  2. Manage the customer and client experience and overall customer satisfaction tracked with online reviews
  3. Communicate clear expectations to restoration technicians and supervise their activities
  4. Document a detailed and accurate job file to support the services provided
  5. Manage labor and consumable item usage on assigned projects
Requirements
  • Valid drivers license
  • High school diploma/GED (preferred)
  • At least 1 year of experience in cleaning, restoration, or construction
  • IICRC certification a plus, not required
Estimated Annual Salary

$60,000 - $70,000, depending on experience.

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