Patient Service Representative

2 weeks ago


Alpharetta, United States WellStreet Full time
{"title": "Patient Service Representative", "description": "

**About WellStreet**

WellStreet Urgent Care is a leading provider of urgent care services, dedicated to delivering high-quality patient care and exceptional customer service.

**Job Summary**

We are seeking a Patient Service Representative to join our team at our Alpharetta, GA location. As a Patient Service Representative, you will be the first point of contact for patients and will play a vital role in ensuring a positive experience for our patients.

**Responsibilities**

  • Greet patients and provide instructions in a polite and professional manner
  • Analyze health insurance benefits and verify eligibility
  • Determine and collect patient financial responsibility
  • Document Electronic Medical Record (EMR) all medical interventions
  • Perform clerical tasks and adhere to established policies and procedures
  • Assist the practice manager and other staff as required
  • Provide overall support for office operations
  • Understand and enforce standard healthcare regulatory requirements
  • Collect and maintain patient and business documents while maintaining confidentiality
  • Perform office procedures including general administrative duties
  • Assure HIPAA and OSHA compliance
  • Maintain the readiness of the reception area

**Requirements**

  • High school diploma or equivalent
  • At least one year experience in a medical office or emergency room setting
  • Urgent care experience a plus
  • Ability to work 12 hours shifts, weekends and holidays
  • Experience with insurance eligibility and co-pay determination
  • Certification and experience as a medical assistant a plus, but not required

**What We Offer**

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.

**How to Apply**

If you are a motivated and customer-focused individual who is passionate about delivering exceptional patient care, please submit your application today.

"}

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