Employee Benefits Specialist

2 weeks ago


Dubuque, Iowa, United States Access Dubuque Full time

Employee Benefits Specialist

Company: Access Dubuque

Position Overview

At Access Dubuque, we prioritize delivering outstanding and tailored service experiences to our clients. Our Employee Benefits Specialists cultivate enduring relationships with clients by becoming knowledgeable about our offerings and managing all aspects of inquiries from beginning to end. You will be encouraged to engage in critical thinking; you will experience personal and professional growth while collaborating with a dynamic and enthusiastic team.

Key Responsibilities:

  • Your primary focus will be to ensure a warm, empathetic, and informed customer service experience with every interaction.
  • Deliver exceptional service to policyholders, claimants, and external sales representatives through both incoming and outgoing communications.
  • Develop expertise in the insurance products offered by Access Dubuque to assist clients and external sales representatives in understanding benefits, making modifications, and submitting claims.
  • Utilize our computer systems effectively, ensuring accurate maintenance of client records in database systems, and manage emails proficiently using telecommunication tools.
  • Adhere to privacy regulations by safeguarding the confidential health information of all clients.
  • Support departmental administrative functions as needed.
  • Acquire an accident and health insurance license, with assistance provided for successful completion of the required licensing during training.

Preferred Qualifications:

  • High school diploma required; an associate degree or higher is preferred.
  • Prior experience in customer service, claims, or administrative roles is advantageous.
  • A dedication to delivering friendly, professional, and responsive service to all internal and external stakeholders.
  • Strong listening abilities and a thorough, resourceful approach to resolving client inquiries and concerns.
  • A collaborative and positive mindset.
  • Capability to maintain a high level of organization and confidentiality in a fast-paced setting.
  • Proficiency in Microsoft Office applications (Outlook, Word, and Excel).

Why Join Us:

  • Enjoy a flexible work schedule with early office closure on Fridays, allowing for a balanced workweek.
  • Experience a casual dress code that promotes comfort while maintaining professionalism.
  • Work in a friendly, modern office environment with convenient access to vibrant dining options.
  • Be part of a culture that fosters learning, innovation, and creativity, supporting your career development.
  • Access to an on-site fitness facility.
  • Receive a competitive compensation and benefits package, including health, dental, and vision insurance.
  • Benefit from paid vacation and holidays.

Equal Opportunity Employer:

Access Dubuque is committed to providing equal employment opportunities to all employees and applicants without regard to race, color, gender, religion, sexual orientation, national origin, age, disability, marital status, amnesty, or veteran status.



  • Dubuque, Iowa, United States Foodliner Full time

    Employee Benefits Specialist Company Overview Join a reputable and expanding organization dedicated to excellence in the transportation sector. Foodliner is a family-owned enterprise with a strong commitment to delivering top-notch services in trucking and logistics. Position Summary We are seeking a full-time Employee Benefits Specialist to join...


  • Dubuque, Iowa, United States Access Dubuque Full time

    Employee Benefits SpecialistCompany OverviewAccess Dubuque is a reputable organization dedicated to providing exceptional services in the field of human resources and employee welfare.Position SummaryWe are seeking a full-time Employee Benefits Specialist to join our dynamic Human Resources team. This role is pivotal in managing and enhancing our employee...


  • Dubuque, Iowa, United States McCoy Group Full time

    Join a Dynamic Team:Are you looking to be part of a robust and expanding organization that values performance? The McCoy Group, a national family-owned enterprise with diverse divisions in trucking, fleet sales, leasing, and operations, is seeking a dedicated professional.Position Overview:We have an exciting opportunity for a full-time Corporate Benefits...


  • Dubuque, Iowa, United States Cottingham & Butler Full time

    Unlock Your Potential in Employee BenefitsWe are seeking a highly motivated and detail-oriented Employee Benefits Consultant to join our dynamic team at Cottingham & Butler. As a key member of our Benefits Division, you will have the opportunity to make a meaningful impact on our clients' benefit strategies.Key Responsibilities:Customize Benefit Solutions:...


  • Dubuque, Iowa, United States Cottingham & Butler Full time

    Unlock Your Potential in Employee BenefitsWe are seeking a highly motivated and detail-oriented Employee Benefits Consultant to join our dynamic team at Cottingham & Butler. As a key member of our Benefits Division, you will have the opportunity to make a meaningful impact on our clients' benefit strategies.Key Responsibilities:Customize Benefit Solutions:...


  • Dubuque, Iowa, United States Orkin Full time

    About the JobPest Control Specialist - Join Orkin's Team of ProfessionalsOrkin is a leading provider of pest control services, and we're seeking a skilled Pest Control Specialist to join our team. As a Pest Control Specialist, you will be responsible for providing top-notch pest control services to our residential and commercial...


  • Dubuque, Iowa, United States Dubuque Bank & Trust, a division of HTLF Bank Full time

    JOIN DUBUQUE BANK & TRUST AS A CUSTOMER RELATIONSHIP SPECIALISTThe Customer Relationship Specialist is essential in providing exceptional client service, executing transactions, and fostering sales growth. This role emphasizes the efficient management of account transactions while ensuring client satisfaction and addressing their financial requirements. The...


  • Dubuque, Iowa, United States Richardson Motors Full time

    Join Our Team as an Automotive Service Specialist at Richardson MotorsWe are looking for a skilled Automotive Service Specialist to become a vital part of our growing team. The ideal candidate will possess significant automotive expertise and outstanding customer service skills.Open Positions:Automotive Service SpecialistHeavy Line SpecialistTransmission...


  • Dubuque, Iowa, United States Access Dubuque Full time

    HR Operations SpecialistAccess Dubuque1 Position AvailableJob OverviewAccess Dubuque is on the lookout for a dedicated HR Operations Specialist to enhance our human resources team. This role involves overseeing the recruitment process, onboarding new employees, managing benefits, and fostering positive employee relations.Key Responsibilities:Manage a variety...


  • Dubuque, Iowa, United States Uniti Med Full time

    Position OverviewUniti Med is currently in search of a travel Sonography Specialist for an exciting opportunity.Job DetailsSpecialty: Ultrasound SpecialistField: Allied Health ProfessionalDuration: 13 weeksWeekly Hours: 36 hoursShift Type: 12-hour day shiftsEmployment Type: TravelThis position is associated with a pay package that is based on 12-hour shifts...


  • Dubuque, Iowa, United States Allied Universal® Janitorial Services Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Janitorial Specialist to join our team at Allied Universal Janitorial Services. As a Janitorial Specialist, you will be responsible for maintaining a clean and safe environment for our clients by performing various cleaning and preservation tasks.Key ResponsibilitiesCleaning and Preservation:...

  • Culinary Specialist

    2 weeks ago


    Dubuque, Iowa, United States Access Dubuque Full time

    Culinary Specialist & Beverage ExpertCompany OverviewAccess Dubuque1 Position AvailableJob OverviewWe are looking for a dedicated Culinary Specialist & Beverage Expert to join our team.Job RequirementsHigh school diploma, GED, or equivalent is essential.At least one to two years of experience in food service, particularly in coffee and espresso preparation...

  • Claims Specialist

    4 days ago


    Dubuque, Iowa, United States Access Dubuque Full time

    About the RoleWe are seeking a highly skilled Claims Specialist to join our team at Access Dubuque. As a Claims Specialist, you will be responsible for investigating, managing, and resolving claims in a fast-paced business environment.Key ResponsibilitiesManage assigned claims based on industry best practicesNegotiate with claimants to resolve claimsUse...


  • Dubuque, Iowa, United States Marvel Medical Staffing Allied Full time

    Job OpportunityMarvel Medical Staffing Allied is seeking a skilled Diagnostic Imaging Specialist for a travel assignment in a medical facility.Job DetailsSpecialty: Diagnostic ImagingDiscipline: Allied Health ProfessionalDuration: 13 weeksHours: 40 hours per weekShift: 8 hoursAbout the Job: As a Diagnostic Imaging Specialist, you will be responsible for...


  • Dubuque, Iowa, United States Access Dubuque Full time

    Claims Management SpecialistCompany: Access DubuqueNumber of Positions: 1Job OverviewRole and Importance of Claims Management SpecialistsAccess Dubuque is expanding its team and is looking for Claims Management Specialists. In this role, you will take charge of investigating, overseeing, negotiating, and resolving auto liability claims. Your contributions...


  • Dubuque, Iowa, United States Health Advocates Network-Allied Full time

    Job Title: Diagnostic Imaging SpecialistJob Summary:Health Advocates Network-Allied is seeking a skilled Diagnostic Imaging Specialist to join our team. As a Diagnostic Imaging Specialist, you will be responsible for performing diagnostic imaging procedures using various imaging modalities, including ultrasound.Responsibilities:Perform diagnostic imaging...

  • Finance Specialist

    2 weeks ago


    Dubuque, Iowa, United States Access Dubuque Full time

    Finance SpecialistCompany OverviewAccess Dubuque1 Position AvailableJob OverviewPosition TitleFinance SpecialistQualifications+ Bachelor's degree in Business, Finance, or related field is mandatory.+ Prior experience in a healthcare environment or revenue cycle management is preferred.+ Strong proficiency in Microsoft Office Suite and financial management...


  • Dubuque, Iowa, United States Access Dubuque Full time

    Position Title: Radiation Therapy SpecialistCompany: Access DubuqueEmployment Type: Full-timePosition Overview:The Radiation Therapy Specialist is responsible for administering radiation treatment as per the directives of the attending physician. This role requires a commitment to patient care, ensuring that each individual receives the highest standard of...


  • Dubuque, Iowa, United States Access Dubuque Full time

    About the RoleWe are seeking a highly skilled and compassionate Critical Care Specialist to join our team at Access Dubuque. As a Critical Care Specialist, you will play a critical role in identifying and assessing individuals with serious health conditions, exploring options for care and resources that will lower their out-of-pocket costs, and exploring...


  • Dubuque, Iowa, United States Three Point Solutions Full time

    Job DescriptionJob Title: Order Fulfillment SpecialistCompany: Three Point SolutionsJob Summary:We are seeking a highly organized and detail-oriented Order Fulfillment Specialist to join our team. As an Order Fulfillment Specialist, you will be responsible for coordinating the receipt, storage, and shipment of goods, as well as managing inventory levels and...