Health Care Coordinator
4 weeks ago
Main Street Health is a leading provider of value-based care in rural America. We partner with primary care doctors to deliver high-quality medical care to patients in need.
About the RoleThe Health Navigator plays a critical role in making healthcare easier for patients and providers alike. As a trusted advocate, you will develop strong relationships with patients and providers, assisting with various tasks to ensure seamless care delivery. Your responsibilities will include:
- Developing and maintaining relationships with patients to ensure their care needs are met
- Meeting with patients during the check-in process to gather information and provide support
- Calling patients to schedule appointments, remind them of medication pickups, and provide education on their healthcare options
- Ordering and scheduling procedures, tests, and screenings as needed
- Identifying and tracking gaps in patient care to ensure timely interventions
- Maintaining accurate records of patient interactions and communicating with providers through electronic health records
- Educating patients on their insurance benefits, medical conditions, and available community resources
- Coordinating follow-up care for patients after hospital discharge
To succeed in this role, you will need to be a self-starter with excellent communication and interpersonal skills. You should be comfortable working independently and as part of a team, with a strong service mentality and a passion for making a difference in your community.
Requirements- Self-motivated and able to work independently
- Excellent communication and interpersonal skills
- Strong service mentality and a passion for helping others
- Ability to work in a fast-paced environment with multiple priorities
- Comfortable using data to inform decisions and activities
- Active unencumbered driver's license required
- GED or High School Diploma
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