Night Auditor

2 months ago


Columbus, Ohio, United States Drury Hotels Full time
Unlock Your Potential at Drury Hotels

We're seeking a highly skilled Night Auditor to join our team at Drury Hotels. As a key member of our front desk team, you'll be responsible for ensuring seamless guest experiences and maintaining the highest standards of service.

Key Responsibilities:

  • Process guest check-ins and check-outs, ensuring accuracy and efficiency
  • Manage guest records, maintain confidentiality, and adhere to data protection policies
  • Conduct nightly audits to verify and balance entries, identifying and resolving discrepancies
  • Assist with breakfast setup, preparation, and service, ensuring a warm and welcoming atmosphere
  • Provide exceptional customer service, responding promptly to inquiries, requests, and complaints

What We Offer:

  • A competitive hourly rate of $16.50
  • Quarterly bonuses up to $3200/year, based on hotel results
  • Flexible scheduling, paid time off, hotel discounts, and free room nights
  • Career growth opportunities, including mentorship, cross-training, and management training
  • A comprehensive benefits package, including medical, dental, vision, and prescription coverage
  • A company-matched 401(k) plan for long-term savings

Requirements:

  • Ability to take written and verbal direction, speak English clearly, and read English
  • Excellent communication and interpersonal skills, with a warm and friendly demeanor
  • Attention to detail, with the ability to multitask and prioritize tasks efficiently
  • Thorough knowledge of Drury Hotels' policies and procedures, with a commitment to upholding our high standards

Join Our Team:

We're a dynamic and supportive team, dedicated to delivering exceptional guest experiences. If you're a motivated and detail-oriented individual with a passion for hospitality, we encourage you to apply for this exciting opportunity.


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