Retail Customer Service Associate Full Time

2 weeks ago


New Albany, Ohio, United States BJ's Wholesale Club Full time
Job Summary

We are seeking a highly skilled and customer-focused Retail Customer Service Associate to join our team at BJ's Wholesale Club. As a key member of our retail team, you will be responsible for providing exceptional customer service, ensuring a positive shopping experience for our members, and maintaining a safe and secure store environment.

Key Responsibilities
  • Provide superior customer service to members, responding to their inquiries and resolving any issues in a timely and professional manner.
  • Monitor entrance and exit activity, ensuring the security and integrity of our store and its assets.
  • Perform merchandise protection procedures, including receiving and processing merchandise, and maintaining a clean and organized store environment.
  • Support the application of Customer Service, Retail, Associate, and Member Service standards, ensuring a consistent and high-quality experience for our members.
Requirements
  • Carry out job functions and responsibilities as assigned by management.
  • Support the team in achieving sales goals and objectives.


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