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Customer Service Representative

2 months ago

Alpha, United States Wright-Patt Credit Union Full time

Wright-Patt Credit Union is seeking a skilled Member Experience Representative to join our team. As a key member of our organization, you will be responsible for providing exceptional customer service and support to our members. Your primary focus will be on processing transactions, answering member inquiries, and resolving any issues that may arise. In this role, you will have the opportunity to work in a fast-paced environment, utilizing your problem-solving skills and attention to detail to ensure that our members receive the highest level of service. If you are a motivated and customer-focused individual who is passionate about delivering exceptional results, we encourage you to apply for this exciting opportunity.

**Key Responsibilities:**

* Provide exceptional customer service to members through phone, email, and in-person interactions
* Process transactions accurately and efficiently
* Respond to member inquiries and resolve any issues that may arise
* Collaborate with team members to achieve business objectives

**Requirements:**

* High school diploma or equivalent required
* 1-2 years of customer service experience preferred
* Strong communication and problem-solving skills
* Ability to work in a fast-paced environment

**What We Offer:**

* Competitive salary and benefits package
* Opportunities for professional growth and development
* Collaborative and dynamic work environment

If you are a motivated and customer-focused individual who is passionate about delivering exceptional results, we encourage you to apply for this exciting opportunity.