Optical Sales Associate

1 week ago


Fargo, North Dakota, United States Shopko Optical Full time
Job Title: Optical Sales Associate

Shopko Optical is seeking a highly skilled and customer-focused Optical Sales Associate to join our team in Fargo, ND.

Job Summary:

We are looking for a talented individual to provide exceptional patient and customer service in the selection, ordering, and dispensing of eyewear. As an Optical Sales Associate, you will be responsible for analyzing patient eyewear needs, recommending specific lenses, lens coatings, and frames, and assisting patients with proper frame repairs and adjustments.

Key Responsibilities:
  • Provide excellent customer and patient service according to company and Optical Center standards
  • Analyze patient eyewear needs and recommend specific lenses, lens coatings, and frames
  • Assist patients in selecting frames according to style and color, ensuring frames are coordinated with facial and eye measurements and optical prescriptions
  • Order and dispense eyewear accurately and professionally
  • Assist patients with proper frame repairs and adjustments
  • Show patients how to insert, remove, and care for their contact lenses
  • Assist Optometrist with case histories and screenings
Requirements:
  • Previous experience in an office and/or optical dispensing is preferred
  • Able to handle multiple customer interactions/phone calls at a time
  • Able to work with patient eyewear needs, including analyzing prescriptions, repairs, and adjustments, and lifestyle dispensing
  • High School Graduate or equivalent
  • To become Certified, teammate must complete Shopko provided training OCE Certification requirements and calendar modules
What We Offer:
  • Competitive Wages & Sales Incentives
  • 401K with Match
  • Vacation Pay/Personal Day
  • Volunteer Time Off
  • Sick Pay
  • Health & Wellbeing Benefits
  • Voluntary/Cafeteria Offerings
  • Employee Assistance Program
  • On the Job Training & Certification
  • Teammate Recognition Program

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional patient and customer service, we encourage you to apply for this exciting opportunity.


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