Director of Mental Health Operations

3 weeks ago


Chicago, Illinois, United States Carolina Therapeutic Services Full time

Career Opportunities at Carolina Therapeutic Services

We are committed to delivering high-quality mental health and therapeutic services to individuals and families in need. Our team of experienced professionals is dedicated to making a positive impact in our community, and we are seeking a talented Program Manager to join our team.

Job Description:

As the Program Manager, you will be responsible for providing general leadership and management over the specific service area, serving as a liaison between the State Director and assigned location supervisors. You will work closely with the Lead Therapist and Supervise the Lead Case Manager (individual and group - PSR/OPT), oversee administrative office managers, compliance auditors, and utilization managers, and collaborate with the area Human Resources representative to provide oversight for facilitating the agency's evaluation process for all staff in the assigned location.

Responsibilities:

  • Develop and implement effective staffing patterns that meet the agency's individual needs.
  • Build and manage teams with high morale and high efficiency.
  • Collaborate with the State Director regarding weekly billing, payroll, timesheets, and other essential tasks.
  • Collaborate with the area Human Resources representative and Lead Case Manager regarding orientation, new employees, trainings, disciplinary actions, and clinical supervision.
  • Schedule and provide monthly meetings for all staff.
  • Attend provider fairs, outreach events, co-locations, and marketing activities as necessary.
  • Monitor and review incident reports with department supervisors.
  • Assist the area Human Resources representative with reviewing disciplinary actions and conducting investigations.

Requirements:

  • A Master's Degree with a minimum of 3 to 4 years' experience in the Human Services field.
  • One year of management/supervisory experience (preferred).
  • Possess problem-solving and conflict resolution skills.
  • Possess excellent communication and documentation skills.
  • Possess a valid driver's license.

Estimated Salary: $75,000 - $95,000 per year, depending on experience and qualifications. We offer a competitive benefits package, including medical, dental, and vision insurance, retirement plan, paid time off, and professional development opportunities. If you are passionate about making a difference in the lives of others and have the skills and experience to succeed in this role, please apply today



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